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Phone Readings - Australia
Psychic Phone Reading

hark.net.au

Reading FAQ's

 

Frequently Asked Questions

When can I expect my reading?

When can I expect my postal reading?

I haven't received my reading and I'm getting no response to my emails - why?

Are the readers on this site genuine?

Which reader is best?

How can I get the best from my reading?

Why can't I login to access my reading?

I accessed my reading once, but now I can't - why?

How do I send hand prints for a Palmistry Reading?

when?When can I expect my reading?

Usually within 3 to 5 days.
Occasionally, it might take a little longer if the reader you have chosen is popular and has many readings to do. If there is any reason for a long delay, then we will contact you to let you know.

when?When can I expect my postal reading?

This depends upon where in the world you live. Mailed readings are sent via air mail, which may be anything from 3 days upwards on top of the time taken for the reader to complete your reading (see previous question).

why?I haven't received my reading and I'm getting no response to my emails - why?

We do respond to emails that are sent to us at hark.net.au and notification of the completion of your reading is sent out as soon as it has been completed by the reader. If you have not received a notification or a response from us, the most common reasons are usually related to the email system.

Here are some things you can do to make sure that your emails get through and that you are able to receive replies:

  • Check if your mailbox is full. This won't stop you sending out emails but a full mailbox means you aren't going to get any replies back! (This is a very common problem).
  • Check that the email address you are sending to is correct
  • Make sure that you supply us with your correct email address when you order a reading (check the email address carefully as you type it in to the online form).
  • Make sure that your "return to" address is set correctly in your own email program - anyone replying to your email will automatically pick up this email address. (If you don't know how to check this - look in your email program's help section).
  • Check what the size limit on your emails is or whether attachments are allowed. Some emails may be blocked because they are too big or because of attachments.
  • Check any spam filters or firewall software, that they are not being too restrictive. It may be that your software is over-zealous and not allowing through emails from certain addresses or because they look a bit "spam-like".

You can also send a message to us through our online mail form or phone us - see contacts for details.

genuine?Are the readers on this site genuine?

We believe them to be or they wouldn't be working through our web site. Before we set up an affiliate reader on our web site, we ask them to do a reading for us and we satisy ourselves that they have something to offer clients and that they are genuine. This is not a guarantee about their service or accuracy for every reading. However, we feel all the readers have genuine ability.

best?Which reader is best?

People sometimes have difficulty in deciding which reader to choose and there is no one answer to fit all people. There is no one "best reader" on our site - they all have different abilities. Some are better at channeling from spirit, some focus on guidance, some use tools such as the tarot or astrology to forecast likely events in the future.

The advice I give to most people who are un-decided about which reader to choose, is to go to the one that you are most drawn to. Your own intuition will guide you to the person who has the right answers for you at this time in your life. Sometimes it may be just one thing that you need to hear and you will usually be drawn to the reader that can supply it.

So when choosing a reader, let go of the intellect or thinking part of you and go with your "gut feeling".

reading?How can I get the best from my reading?

Make sure that you give accurate information - if you type in the wrong date of birth for an astrology chart or reading for example, it will affect your chart or reading!

Be clear about the questions that you ask. Clear questions will result in clearer answers.

Don't ask about someone else's future other than if it relates specifically to you. Asking if your child will be successful or happy in their life, whether Auntie May will re-marry or asking what is going on in your ex-lover's life is not a reading about you. This is not the same as asking "how can I help my child be successful in life?" or "will my ex-lover come back to me?" These are questions that relate to you. Your reading will be more focussed when the questions are centred around you and what is going on in your life.

login?Why can't I login to access my reading?

Link to login page: client login

When you place an order for a reading with one of the readers on our web site, you are sent an order reference number and password, along with a link to the login page. The order reference number and password boxes on this page ARE CASE SENSITIVE ie you have to type in the characters EXACTLY as they were supplied to you. Otherwise you will get an error message telling you that your password is invalid.

archived?I accessed my reading once, but now I can't - why?

We don't have the space to keep readings available on the web site forever, so once you have accessed your completed reading, it will normally be removed after 7 days. It is important that you print, copy or email the reading to yourself, if you wish to keep it.

The exception is if you have asked a reader to clarify something, in which case your reading will continue to be available, for as long as is necessary to deal with your queries.

archived?How do I send hand prints for a Palmistry Reading?

When sending Photocopies -
I would like the photocopies of both front and back of both hands, with your fingers held together/ straight, marked appropriately left & right . I also want photocopies of the little finger edge of your hands, marked appropriately left & right.
Usually good line definition can be achieved by having your hands slightly relaxed when you photocopy. Better results can be acheived when you barely touch the glass of the photocopier. Just play with the light and dark control until your achieve the best results.

When emailing photo-scanned images -
I would like the scanned image files named left & right of both front and back of both hands with your fingers held together/ straight. I also want scanned images of the little finger edge of your hands, file named left & right.
Usually good line definition can be achieved by having your hands slightly relaxed when you place your hands on the scanner. Better results can be achieved when you barely touch the glass of the scanner. Just play with the light and dark control until your achieve the best results.
Please email each scanned image file as attachment, in a separate email, to aid my computer processes this end. Please keep the files sizes down to a moderate size - eg 500KB (half a megabyte).

When emailing camera images -
I would like the camera image files of both front and back of both hands, with your fingers held together/ straight, appropriately named left & right . I also want camera image files of the little finger edge of your hands, appropriately named left & right .
Usually good line definition can be achieved by having your hands slightly relaxed when you place your hands on the scanner. Please email each scanned image file as an attachment, in a separate email, to aid my computer processes this end. Please keep the files sizes down to a moderate size - eg 500KB (half a megabyte).

Link to Palmistry by Shayn

 

ORDERING ONLINE

All readings and consultations are unique and individually prepared for you. 

Ordering is via a secure on-line order form, where payment details are encrypted before sending via the internet.

You will be sent notification via email, when your reading is ready along with a link and password to access your reading online. However, a printed reading can be sent to you via standard mail if you prefer - see order form for more details. 

Reading - Frequently Asked Questions

To order, select the "Order" link alongside the reading of your choice.



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last updated 21-mar-14
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